Alex Rabin

SupDesk

Ownership verified, this maker confirmed they control the product's domain.

solo founders and small teams

SupDesk is a feedback and app console for solo developers and small teams. Rather than stitching together a feedback tool, a changelog service, a help center and a support inbox, you get all of it behind a single login: Feedback board — a public portal where users post ideas, vote, and follow along with your roadmap. Triage them on a kanban board across Open, Planned, In Progress and Done. Changelog — announce what's new, improved, and fixed. Users subscribe by RSS or email, entries can be scheduled ahead of time, and machine translation covers every locale you support. Private messaging — email-backed threads for the conversations that shouldn't happen in public. Live chat — a widget on your own site, answered from the same inbox as everything else. Help center — a self-service knowledge base, so the questions you have already answered stop becoming tickets. Beta testing — run private betas, invite testers, and collect structured feedback separately from your public board. Waitlist — collect signups before you ship and let referrals move people up the line. AI features — auto-categorize incoming feedback, draft replies from your project context, and read sentiment at a glance.